Overview

This Privacy Policy explains how Elton Audio Records (“we,” “us,” “our”) collects, uses, and shares personal information when you visit our websites, use our services, or interact with us online.

“Personal information” means information that identifies or can reasonably be linked to an individual or household.

Information We Collect

Information you provide

Contact details (name, email, phone number)
Account details (profile and login information)
Order details (purchases, invoices, service selections)
Support content (messages, attachments, ticket history)
Campaign/submission content (artist submissions, assets, links, metadata)

Information collected automatically

Device and browser info (IP address, browser type, device identifiers)
Usage data (pages viewed, clicks, referrers, session duration)
Approximate location (derived from IP address)

Information from third parties (as applicable)

Analytics and advertising partners (performance metrics)
Payment processors (payment status and confirmation)
Distribution or storefront partners (reporting data, when enabled)

How We Use Information

Provide, operate, and improve services
Process transactions and deliver purchased services
Communicate about accounts, services, and support requests
Run campaigns and provide reporting (where applicable)
Prevent fraud, abuse, and policy violations
Comply with legal obligations and enforce agreements

Music Industry Services

Pre-save and fan capture campaigns

When you interact with pre-save, follow-gate, or fan capture forms we operate (including forms hosted by us or embedded on client pages), we may collect contact and campaign data such as name, email, region, and engagement events (submission time, referral source, confirmation status). We use this data to operate the campaign, provide reporting to the artist/client, and improve campaign performance.

If a flow connects to a third-party platform (such as a DSP, link provider, analytics tool, or email platform), that platform’s privacy policy also applies.

Artist submissions and materials

If you submit music, demos, press photos, EPKs, metadata, or other materials, we may store and review that content for evaluation, communications, and operational needs. We do not claim ownership of submitted creative works. Do not submit confidential information you do not want stored or reviewed.

EAR Distro (distribution services)

For distribution-related services, we may collect information needed to deliver releases and reporting, such as legal name/business name, release metadata (ISRC/UPC, contributors, splits, territories), and performance/reporting data received from partners. If payouts are enabled, additional payment and tax details may be required. Distribution partners, DSPs, and payment providers process data under their own policies.

EAR Online (artist/client websites)

When we build or manage websites for clients, we may process information collected through those sites depending on enabled features, including contact form submissions, email signups, orders, and analytics events. In many cases, the artist/client is the primary owner of audience data for their site, and we act as a service provider to operate the website.

EAR Amplify (advertising services)

When we run ads for clients, we may process campaign-related data such as ad account identifiers, pixel/event data, conversion signals, and performance analytics (impressions, clicks, cost metrics). We use this data to set up, measure, optimize campaigns, and provide reporting. Advertising platforms process data under their own terms and policies.

Cookies and Tracking

We use cookies and similar technologies to maintain site functionality, remember preferences, analyze traffic, and support measurement for advertising where enabled. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Sharing and Disclosures

We do not sell personal information.

Service providers: vendors that help operate our services (hosting, payments, analytics, email, support)
Legal and safety: to comply with law or protect rights, safety, and security
Business transfers: mergers, acquisitions, financing, or sale of assets

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.

Data Retention

We retain personal information for as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and service.

Your Rights and Choices

Opt out of marketing emails using the unsubscribe link or by contacting us
Request access, correction, or deletion of personal information, subject to legal exceptions
Request information about data practices where required by law

To make a request, email contact@eltonaudio.com. We may need to verify your identity.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact

Elton Audio Records

155 Willowbrook Blvd, Suite 110
Wayne, NJ 07470

Email: contact@eltonaudio.com